Method, system, and non-transitory computer-readable recording medium for providing a service using a robot
US11911890B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Apr 28, 2021 |
| Grant date | Feb 27, 2024 |
| Priority date | — |
| Expiry date | Aug 31, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q50/12
- WIPO fieldHandling
- WIPO sectorMechanical engineering
Abstract
A method for providing a service using a robot is provided. The method includes the steps of: acquiring information associated with a serving place of the robot and information on a customer visiting the serving place; determining service guide information including information on at least one of a travel route to a table to be provided to the customer, among a plurality of tables in the serving place, and a conversation scenario to be provided to the customer during travel to the table to be provided to the customer, with reference to the information associated with the serving place and the information on the customer; and providing the customer with a service associated with the serving place by the robot with reference to the service guide information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.