Patent · US Active

Voice and chatbot conversation builder

US11922141B2 · kind B2 · utility

0Cited by
3References
14Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJan 29, 2021
Grant dateMar 5, 2024
Priority date
Expiry dateAug 8, 2041

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG10L2015/228
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Systems and methods are disclosed for a voice/chatbot building system. The voice/chatbot builder may involve receiving an identified intent, receiving a task related to the identified intent, and receiving a response related to both the identified intent and the task. The identified intent, task, and response may form a first conversation. The first conversation may be linked to other conversations to establish contextual relationships among conversations and determine conversation priority. Voice/chatbot building may also train natural language processing machine learning algorithms.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.