Systems and methods for redirecting an emergency callback to a contact of an emergency caller
US11930133B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 13, 2021 |
| Grant date | Mar 12, 2024 |
| Priority date | — |
| Expiry date | Jul 12, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/2088
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A device may determine that a failure occurred in an emergency call between a public-safety answering point (PSAP) and a first user device associated with an emergency caller, and may identify, based on determining the failure, one of a first option, a second option, or a third option for redirecting an emergency callback to a contact of the emergency caller. The device may cause, when the first option is identified, the emergency callback to be redirected to a second user device associated with the contact of the emergency caller, and may cause, when the first option is identified, a bearer path to be established between the PSAP and the second user device for the emergency callback.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.