Patent · US Active

Identifying and providing unfulfilled services via an ATM

US11935116B1 · kind B1 · utility

0Cited by
13References
11Claims
0Family size

Assignee

Inventors

Key dates

Filing dateNov 3, 2020
Grant dateMar 19, 2024
Priority date
Expiry dateMar 14, 2041

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04W12/47
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

Systems and methods for identifying and providing unfulfilled services to a user of a provider institution mobile application are provided. A method includes: identifying an unfulfilled service of the user of the provider institution mobile application based on an indication that the user has a pending service that requires further action on behalf of the user; scanning a digital calendar of a mobile device of the user hosting the provider institution mobile application based on receiving a user input to access the digital calendar; determining an availability of the user based on scanning the digital calendar; identifying a current location of the user during the determined availability; determining a plurality of service locations near the identified current location of the user during the determined availability; and prompting the user to visit an identified service location from the plurality of service locations.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.