Determining repair status information using unstructured textual repair data in response to natural language queries
US11940986B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 23, 2022 |
| Grant date | Mar 26, 2024 |
| Priority date | — |
| Expiry date | Nov 11, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/335
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Techniques are described for performing automated operations related to identifying and using repair and maintenance status information, such as summarizing and encoding such information for one or more repair areas or other target domains, identifying specific repair or maintenance status information in response to natural language queries, and using the identified repair status information in further automated manners in some situations (e.g., to automatically initiate repair or maintenance actions on a particular target computing device). Identifying of specific repair status information in response to a particular natural language query may include initially identifying one or more candidate data groupings that match an encoded version of the natural language query (e.g., extracting encoded data groupings that match a generated version of the query), and optionally further analyzing one or more matching candidate data groupings as part of determining the actual response.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.