Integration of voice services with messaging conversation services at a software as a service platform
US11943182B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 4, 2022 |
| Grant date | Mar 26, 2024 |
| Priority date | — |
| Expiry date | Oct 4, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M7/0054
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A first request to place a voice call is received via a first application programming interface (API) call from a first client device associated with a first user account of a communication services platform. The first request includes a messaging conversation identifier that identifies a messaging conversation. Messaging conversation data associated with the messaging conversation identifier and stored in a data store is obtained. The messaging conversation data identifies participants of the messaging conversation. A recipient of the voice call is identifying, among participants of the messaging conversation, based on filter criteria. The voice call is placed to a telephone number of an end user device associated with the recipient.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.