Recommendation engine for improved user experience in online meetings
US11943263B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 2, 2022 |
| Grant date | Mar 26, 2024 |
| Priority date | — |
| Expiry date | Jun 2, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/16
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Systems and methods are described for providing recommendations for an improved user experience in online meetings. A recommendation engine can aggregate data from user devices to make recommendations before, during and after online meetings. Before a meeting, the recommendation engine can recommend which of a user's devices to use for the meeting. During the meeting, the recommendation engine can identify current or anticipated issues and recommend changes the user can make to correct or prevent the issue. After meetings, the recommendation engine can aggregate data and identify an ongoing issue for one or multiple users. The recommendation engine can identify the cause of the issue and make recommendations to the user or an administrator accordingly.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.