Method and system for performing service remediation in a distributed multi-tiered computing environment
US11953978B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 15, 2022 |
| Grant date | Apr 9, 2024 |
| Priority date | — |
| Expiry date | Apr 15, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2201/86
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Techniques described herein relate to a method for managing a distributed multi-tiered computing (DMC) environment. The method includes obtaining, by a local controller associated with a DMC domain, a weighted rank order of causal services associated with a service impairment; obtaining contextual information associated with the weighted rank order of causal services; identifying top causal services based on the weighted rank order of causal services; generating, using a causal symbolic engine, a ranked order of top root causes based on the top causal services and the contextual information; selecting remediation profiles associated with the top root causes; executing remediation profiles in ranked order of the top root causes; making a determination that the remediation profiles were successful; and in response to the determination: logging the service impairment and notifying a user associated with the service impairment.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.