Systems and methods for managing an online user experience
US11960563B2 · kind B2 · utility
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19Claims
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Key dates
| Filing date | Apr 10, 2023 |
| Grant date | Apr 16, 2024 |
| Priority date | — |
| Expiry date | Apr 10, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/535
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems and methods are described for monitoring and managing an online experience. An example method includes: obtaining user data describing interactions between a plurality of users and plurality of online services; determining, based on the user data, a rate of change in usage of the online services for each user in the plurality of users; assigning a portion of the users to a user segment based on the user data and the determined rate of change in usage; and based on the assignment, providing each user in the user segment with a customized experience in one or more of the online services.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.