Human-automation interoperability: incident reporting tool
US11962477B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 17, 2023 |
| Grant date | Apr 16, 2024 |
| Priority date | — |
| Expiry date | May 17, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/40
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method implemented by an incident reporting tool, comprising receiving, from an incident report database, an incident report associated with an incident; presenting, on a network operations center (NOC) dashboard, a status checklist allowing a NOC personnel to view status of one or more tasks associated with the incident report before the incident report autocloses, wherein the one or more tasks comprises one or more completed tasks and one or more uncompleted tasks based on the status; enabling the NOC personnel to take actions on the one or more uncompleted tasks to resolve the incident report; and dynamically updating the status checklist to view an updated status of the one or more tasks based on the actions taken by the NOC personnel.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.