Continuous task-based communication sessions
US11962655B1 · kind B1 · utility
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11References
20Claims
0Family size
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Key dates
| Filing date | Oct 18, 2022 |
| Grant date | Apr 16, 2024 |
| Priority date | — |
| Expiry date | Oct 18, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W12/06
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method for managing a communication session includes receiving a request to perform a task. The task is divided into one or more steps. One or more user devices are identified that can be used to perform one or more of the steps. One or more communication channels are identified that are available to the one or more user devices. The communication session is permitted to switch from one or more of the user devices and communication channels to complete the one or more steps of the task while maintaining a continuity of the communication session.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.