Scheduling and management of deliveries via a virtual agent
US11966236B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 25, 2020 |
| Grant date | Apr 23, 2024 |
| Priority date | — |
| Expiry date | Nov 14, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG08G1/202
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
A device can receive a request for a schedule that assigns a fleet of vehicles to a set of deliveries. The device can determine that a parameter is not included in the request that is needed to generate a new schedule or that is needed to generate an existing schedule. The device can obtain the parameter using a historical user request, a historical schedule, or a scheduling template. The device can generate or obtain the schedule based on information included in the request and the obtained parameter. The device can provide the schedule to a user device and/or to one or more devices associated with the fleet of vehicles carrying out the set of deliveries. The device can modify the schedule based on a trigger. The device can provide the modified schedule to the user device and/or to the one or more devices associated with the fleet of vehicles.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.