Claims process assistance using models
US11972489B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 23, 2021 |
| Grant date | Apr 30, 2024 |
| Priority date | — |
| Expiry date | Apr 23, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/20
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A claims processing system includes a claims assistance component to handle the flow of data through the claim process. The data may include any documents submitted for claim processing and may be generated by disparate sources. The system may train one or more machine learning (ML) models to classify the unstructured data by insurance categories and/or determine workflow. The system may assist a user through a user device to upload or capture claims data with the device. The claims assistance component may classify the data and verify the data classification before uploading it to the servers. In examples, the claims assistance component may determine that the file size of the data exceeds a cellular data transfer threshold and determine to compress the data and/or hold the transfer until a free connection is detected.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.