Patent · US Active

Systems and methods for determining a likelihood of a lead conversion event

US11977996B2 · kind B2 · utility

0Cited by
9References
10Claims
0Family size

Assignee

Inventors

Key dates

Filing dateFeb 7, 2022
Grant dateMay 7, 2024
Priority date
Expiry dateFeb 19, 2042

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M3/5233
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

Systems and methods are provided for generating, processing and distributing leads, the system comprising a leads processing engine for receiving customer requests, creating leads based upon the customer requests, determining a best available agent or agents for each lead from a pool of available agents based upon one or more selected factors, and offering and/or sending each lead to the best available agent or agents.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.