Systems and methods to manage transaction disputes using predictions based on anomalous data
US11978065B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 3, 2023 |
| Grant date | May 7, 2024 |
| Priority date | — |
| Expiry date | Apr 3, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F3/0483
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Disclosed herein are systems and methods for managing transaction disputes. Techniques include accessing a transaction pattern model associated with a user account; detecting deviation of a transaction from the transaction pattern model; transmitting, based on the detected deviation, transaction data to a user device; receiving an input at the user device in response to the transmitted data; generating, based on the received input, dispute data; storing the dispute data; monitoring data extracts associated with the user account; detecting, based on the monitoring, a data extract indicating a posted state of a transaction associated with the dispute data; and updating the dispute data based on the data extract indicating the posted state.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.