Determining an end user experience score based on client device, network, server device, and application metrics
US11985053B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Jan 14, 2022 |
| Grant date | May 14, 2024 |
| Priority date | — |
| Expiry date | Jan 14, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L43/10
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A device may receive client delay metrics associated with a client device of a network, network delay metrics associated with the network, server delay metrics associated with a server device of the network, and application delay metrics associated with an application provided by the server device. The device may calculate passive and active client delay scores based on the client delay metrics and the application delay metrics, and may calculate passive and active network delay scores based on the network delay metrics. The device may calculate passive and active server delay scores based on the server delay metrics and the application delay metrics, and may calculate passive and active application delay scores based on the application delay metrics. The device may calculate an end user experience score based on the scores, and may perform actions based on the end user experience score.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.