Multi-agent chatbot with multi-intent recognition
US11985097B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 9, 2022 |
| Grant date | May 14, 2024 |
| Priority date | — |
| Expiry date | Jul 13, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/22
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method for automatically detecting and processing a computer input event comprising one or more intents is provided. The method may include, in response to receiving the computer input event, automatically generating a parse tree comprising nodes including a possible interpretation of the received computer input event and at least one determined intent. The method may further include performing a confidence evaluation for the nodes and receiving one or more first scores from one or more computer agents for a respective node to indicate an ability of a respective computer agent to process the respective node. The method may further include, determining a second score for the respective node by aggregating the one or more first scores from the one or more computer agents for the respective node. The method may further include, based on the determined second score, selecting a node for processing the received computer input event.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.