Automated training of AI chatbots
US11990123B1 · kind B1 · utility
Inventor
Key dates
| Filing date | Dec 17, 2023 |
| Grant date | May 21, 2024 |
| Priority date | — |
| Expiry date | Dec 17, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L13/086
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods for automatically training an AI request processing system are disclosed. These utilize a request-response AI chatbot implemented with rules-based computer code and which has a functional connection to a generative language AI chatbot. The latter is implemented using an attention-based neural network. On receiving a request, a request/response database is checked. When the request is known and valid, the corresponding response is returned. When the request is not known, or not valid, the request is converted and sent as a prompt to the generative language AI chatbot and a reply received. The reply is converted to a response, stored on the request/response database along with a new validity, and output as the response. In one embodiment, the request is automatically amended before sending as a prompt in order to obtain a tailored reply. In another, the reply is automatically edited to obtain a tailored response.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.