Endpoint-level SLA evaluation in managed networks
US11991053B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 11, 2023 |
| Grant date | May 21, 2024 |
| Priority date | — |
| Expiry date | Jan 11, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/16
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An embodiment includes a method of real-time, endpoint-specific SLA compliance evaluation in a managed network. The method includes receiving SLA definition input that indicates an SLA definition of the managed network. Responsive to detection of a trigger event, the method includes initiating a scan of endpoints including retrieval of endpoint-level state data. The method includes identifying a portion of the retrieved state data relevant to the SLA definition. The method includes aggregating the portions of the retrieved state data. The method includes determining whether the managed network is SLA compliant at an endpoint-level of granularity based on the aggregated portions. Responsive to the managed network being noncompliant, the method includes identifying a subset of endpoints failing to meet the SLA definition and implementing a product modification process to address a metric of the SLA definition and change a product to bring the first endpoint into compliance.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.