Patent · US Active

Multi-lingual intent model with out-of-domain detection

US12019984B2 · kind B2 · utility

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1References
20Claims
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Key dates

Filing dateSep 20, 2021
Grant dateJun 25, 2024
Priority date
Expiry dateJun 17, 2042

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG10L15/22
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

A method that includes receiving an input at an interactive conversation service that uses an intent classification model. The method may further include generating, using an encoder model of the intent classification model, a set of output vectors corresponding to the input, where the encoder model is configured to determine a set of metrics corresponding to intent classifications. The method may further include determining, using an outlier detection model of the intent classification model, whether the input is in-domain or out-of-domain (OOD) based on a first vector of the set of output vectors satisfying a domain threshold relative to one or more of the intent classifications. The method may further include outputting, by the intent classification model, a second vector of the set of output vectors that indicates the set of metrics corresponding to the intent classifications or an indication that the input is OOD.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.