Context-independent conversational flow
US12020211B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 14, 2021 |
| Grant date | Jun 25, 2024 |
| Priority date | — |
| Expiry date | May 17, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method, apparatus, system, and computer program code for performing a human resource operation using a context-independent conversational flow. The computer system receives an intended human resource operation from an application executing on a user device, identifies the context-independent conversational flow for performing an intended human resource operation, and calls a structured data object according to the context-independent conversational flow. The computer system interprets the structured data object to produce a business rule output, and generates a context-independent response from the business rule output. The computer system transforms the context-independent response according to a user context to produce a context-specific response, and forwards the context-specific response to a user device for display within a conversational user interface of an application.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.