Topic guiding in a conversation
US12021800B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 25, 2018 |
| Grant date | Jun 25, 2024 |
| Priority date | — |
| Expiry date | Mar 9, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/22
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The present disclosure provides method and apparatus for guiding topic in a conversation between a user and a chat engine. At least one first topic is determined. A first message is provided to the user based on the at least one first topic, to guide the conversation to the at least one first topic. A first response to the first message is received from the user. It is determined whether the first response is associated with the at least one first topic. In the case of determining that the first response is associated with the at least one first topic, at least one second topic is determined based on the at least one first topic. At least one second message is provided based at least on the at least one second topic, wherein if the at least one second topic is associated with resource or service, the at least one second message includes at least the resource or service.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.