System and method for managing exception request blocks in a blockchain network

US12022016B2 · kind B2 · utility

Assignee

• Bank of America Corporation · US

Inventors

• Prashant Khare · Ashti, IN
• Abhishek Trivedi · Hyderabad, IN
• Gaurav Dadhich · Bhangrola, IN
• Saurabh Dutta · Damoh, IN
• Shruti Nandini Thakur · Hyderabad, IN
• Parneet Kaur Gujral · Gurugram, IN
• Zeno Valerian Anthony · Hyderabad, IN

Key dates

• Filing date: Apr 7, 2022
• Grant date: Jun 25, 2024
• Expiry date: Nov 22, 2042

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04L9/3231
• WIPO field: Computer technology
• WIPO sector: Electrical engineering

Abstract

A system for resolving exceptions in requests determines that a request comprises an exception. The exception impeded processing the request to be granted or denied. The system determines a type of exception that indicates whether the exception is incomplete information, incorrect information, or previously-unknown information. The system generates a block in a blockchain network. Based on the stored details in the block, the type of exception is identified. Accordingly, the block is segregated for exception processing based on its exception type. The system stores the exception in the block. The system compares the request with user information previously provided by the user. The system determines a similarity score between the request and the user information. The system compares the similarity score with a threshold percentage. In response to determining that the similarity score exceeds the threshold percentage, the system determines that the exception can be resolved and resolves the exception.