Patent · US Active

Automated email assistant

US12028177B1 · kind B1 · utility

0Cited by
7References
18Claims
0Family size

Assignee

Inventor

Key dates

Filing dateOct 10, 2023
Grant dateJul 2, 2024
Priority date
Expiry dateOct 10, 2043

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q10/1097
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

A system for using generative AI to automate electronic communication responses includes receiving, from an initiating entity, an electronic communication at a receiving entity. The system provides the electronic communication to a large language model (LLM). The system provides instructions to the LLM, causing the LLM to evaluate the electronic communication to determine whether a meeting is requested, to produce a meeting indicator, to evaluate the electronic communication to determine if there are one or more tasks, to produce a task list, and to produce a responsive electronic communication based on user-defined rules. The system receives a dataset from the LLM. If a meeting is requested, the system identifies mutually available meeting times between the initiating and receiving entities. The system sends a meeting invitation at a mutually available meeting time. The system sends the responsive electronic communication. The system generates the tasks from the task list.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.