Patent · US Active

Hybrid transformer-based dialog processor

US12032627B2 · kind B2 · utility

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20Claims
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Key dates

Filing dateNov 15, 2021
Grant dateJul 9, 2024
Priority date
Expiry dateJun 1, 2042

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06N20/00
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Systems and methods are provided for determining a response to a query in a dialog. An entity extractor extracts rules and conditions associated with the query and determines a particular task. The disclosed technology generates a transformer-based dialog embedding by pre-training a transformer using dialog corpora including a plurality of tasks. A task-specific classifier generates a first set of candidate responses based on rules and conditions associated with the task. The transformer-based dialog embedding generates a second set of candidate responses to the query. The classifier accommodates changes made to a task by an interactive dialog editor as machine teaching. A response generator generates a response based on the first and second sets of candidate responses using an optimization function. The disclosed technology leverages both a data-driven, generative model (a transformer) based on dialog corpora and a user-driven, task-specific rule-based classifier that accommodating updates in rules and conditions associated with a particular task.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.