Techniques for detecting outages of an external system
US12045119B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 2, 2021 |
| Grant date | Jul 23, 2024 |
| Priority date | — |
| Expiry date | Dec 20, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2201/875
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
System and methods are provided for detecting, tracking, and managing outages of transaction processors. An indication is received indicating a potential outage associated with a transaction processor computer configured to process transactions of an online retail website. The indication can be received from a threshold monitoring service and/or from a machine-learning detection system. A computing service can be initiated to confirm and track the outage over time. An outage may include a number of situations in which the transaction processor fails to process transactions according to a set of predefined processing parameters. If the outage spans a particular time period, the service can perform a number of remedial actions (e.g., notifying an administrator of the outage, etc.).
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.