Patent · US Active

Role-based cross data source actionable conversation summarizer

US12056438B2 · kind B2 · utility

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10References
20Claims
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Assignee

Inventors

Key dates

Filing dateDec 7, 2021
Grant dateAug 6, 2024
Priority date
Expiry dateDec 16, 2041

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06N3/09
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

A mechanism is provided in a data processing system for role-based cross data source actionable conversation summarization. The mechanism aggregates conversation data from a plurality of conversation data sources. The mechanism applies a computerized summarization process to the aggregated conversation data to generate at least one role-based summary of the aggregated conversation data. The mechanism applies a machine learning classifier to the at least one role-based summary to determine if each sentence in the at least one role-based summary is an actionable item. Responsive to detecting an actionable item, the mechanism adds the actionable item to the at least one role-based summary.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.