Authoring content for a conversational bot
US12057106B2 · kind B2 · utility
1Cited by
5References
9Claims
0Family size
Assignee
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Key dates
| Filing date | Mar 15, 2023 |
| Grant date | Aug 6, 2024 |
| Priority date | — |
| Expiry date | Mar 15, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/0631
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method of authorizing content for use, e.g., in association with a conversational bot. The method begins by configuring a conversational bot using a machine learning model trained to classify utterances into topics. Utterances that are not recognized by the machine learning model (e.g., according to some configurable threshold) are then identified. Using a clustering algorithm, one or more of the identified utterances are then processed into a grouping. Information identifying a topic associated with the grouping is then received and, in response, the machine learning model is updated to include the topic.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.