Using unsupervised machine learning to produce interpretable routing rules
US12061962B2 · kind B2 · utility
Assignees
Inventors
Key dates
| Filing date | Jan 26, 2023 |
| Grant date | Aug 13, 2024 |
| Priority date | — |
| Expiry date | Jan 26, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N7/01
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Embodiments of the disclosure relate to systems and methods for leveraging unsupervised machine learning to produce interpretable routing rules. In various embodiments, a training dataset comprising a plurality of data records is created. The plurality of data records includes message data comprising a plurality of messages and action data comprising a plurality of actions that correspond to the plurality of messages. A first machine learning model is trained using the training dataset. The first machine learning model as trained provides cluster data that indicates, for each data record of the plurality of data records of the training dataset, membership in a cluster of a plurality of clusters. An enhanced training dataset is created that comprises the message data from the training dataset, the action data from the training dataset, and the cluster data. A set of second machine learning models is trained using the enhanced training dataset, each respective second machine learning model of the set of second machine learning models providing a decision tree of a plurality of decision trees and corresponding to a distinct cluster of the plurality of clusters. Rules can be extracted …
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.