System for generating automated responses for issue tracking system and multi-platform event feeds
US12069014B2 · kind B2 · utility
Assignees
Inventors
Key dates
| Filing date | Mar 10, 2023 |
| Grant date | Aug 20, 2024 |
| Priority date | — |
| Expiry date | Mar 10, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/224
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Embodiments include methods for generating automated responses to event feed items in a multiplatform collaboration system. The methods can include receiving event notifications for events generated at a respective application service of a set of applications services, rendering a set of event cards corresponding to the events, and identifying a subset of event cards that include an update to a comment field. Methods include generating, for each event card in the subset of event cards, a comment field and causing the client device to display event cards of the set of event cards in an event feed. Methods include a, in response to a user selecting a reply option in an event card, causing the client device to launch an application platform associated with the application service and generate a response interface including a pre-populated response comment.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.