Multi-function device communities for troubleshooting and maintenance
US12073132B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 17, 2022 |
| Grant date | Aug 27, 2024 |
| Priority date | — |
| Expiry date | Apr 27, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N1/00962
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
A multi-function device (MFD) is disclosed. For example, the MFD includes, a communication interface to establish a communication session with other MFDs within a community of MFDs, a processor, and a non-transitory computer readable medium storing instructions, which when executed by the processor, cause the processor to determine a feature of the MFD is operating incorrectly, transmit a help message to the other MFDs within the community of MFDs, receive a configuration file for the feature that is operating incorrectly from a second MFD within the community of MFDs that has a health status of fully operational, upload the configuration file, determine the feature is operating correctly after the configuration file is uploaded, and update a health status of the MFD to fully operational.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.