Systems and methods for processing third-party returns

US12073412B2 · kind B2 · utility

Assignee

• Walmart Apollo, LLC · US

Inventors

• Maheer Manmohan · Sunnyvale, US
• Douglas E. Humphrys · Bentonville, US
• Sid Shake · Rogers, US
• Charles Harry Lobo · Cave Springs, US
• Tripuresh Pandey · Bengaluru, IN
• Zhijian Huang · San Diego, US
• Nivea Mandavia · Sterling, US
• Casey S. Hulliberger · Rogers, US
• Darren W. Stanley · Falls Church, US

Key dates

• Filing date: Jul 24, 2023
• Grant date: Aug 27, 2024
• Expiry date: Jul 24, 2043

Classification

• Technology area (CPC G): Physics
• CPC primary: G07F7/06
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

In some embodiments, apparatuses and methods are provided herein useful to processing product returns. In some embodiments, a system for processing returns comprises a POS terminal located in a retail facility and configured to receive an order identifier associated with an online order that includes a product purchased from a third-party seller via the retailer's website, wherein the retail facility is a brick-and-mortar facility associated with the retailer, and wherein the third-party seller is not the retailer, and transmit, to a control circuit, the order identifier, a database configured to store order information, and the control circuit configured to receive the order identifier, determine the product, determine a refund amount for the product, determine a location to which the product should be returned, generate a return label, create a return transaction for the product, and transmit the return label, wherein the POS terminal is configured to print the return label.