Customer experience diagnostics in premises monitoring systems
US12073707B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 9, 2022 |
| Grant date | Aug 27, 2024 |
| Priority date | — |
| Expiry date | Dec 9, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG08B21/182
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Method, devices and systems are described. A diagnostics system for a premises monitoring system at a premises is provided. The diagnostic system includes processing circuitry configured to: receive premises system data associated with the premises monitoring system, perform supervised learning of a deep learning process based at least in part on the premises system data, and determine a classified set of resolutions based at least in part on the performed supervised learning where each resolution of the classified set of resolutions is associated with at least one premises event, and the at least one premises event relates to the premises monitoring system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.