System and method for servicing assets in a building
US12074724B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 13, 2021 |
| Grant date | Aug 27, 2024 |
| Priority date | — |
| Expiry date | Sep 22, 2041 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W84/042
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Each of a plurality of assets within a building are configured to access a cellular network in order to ascertain its specific location, to perform self-diagnostics on itself, and to transmit an assistance request when the self-diagnostics indicates a potential problem. The assistance request may include the specific location of the asset and an indication of the potential problem. A server is operably couplable to the cellular network and is configured to receive the assistance requests from the assets, formulate a service request for responding to at least some of the received assistance requests, assign each of the service requests to a corresponding one of one or more automated asset maintenance assistants, and transmit each of the service requests to the assigned automated asset maintenance assistant instructing the assigned automated asset maintenance assistant to respond to the corresponding assistance request.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.