Asynchronous automated correction handling in concierge system of incorrectly sorted items using point-of-sale data
US12086754B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 24, 2022 |
| Grant date | Sep 10, 2024 |
| Priority date | — |
| Expiry date | May 24, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0635
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
An online concierge system performs asynchronous automated correction handling of incorrectly sorted items using point-of-sale data. The online concierge system receives orders from customer client devices and determines a batched order based on the received orders. The online concierge system sends the batched order to a shopper client device for fulfillment. The online concierge system receives transaction data associated with the batched order from a third party system. The online concierge system determines whether a sorting error occurred based on the transaction data and the batched order. In response to determining that a sorting error occurred, the online concierge system sends an instruction to correct the sorting error to the shopper client device.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.