Predictive scoring based on key performance indicators in telecommunications system
US12088474B2 · kind B2 · utility
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9References
19Claims
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Key dates
| Filing date | Jul 12, 2019 |
| Grant date | Sep 10, 2024 |
| Priority date | — |
| Expiry date | Jul 12, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/401
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method includes: receiving protocol event data from a plurality of probes within the telecommunication system; determining a most probable cause of a call event from the protocol event data; applying the most probable cause to a trained machine learning algorithm that includes the most probable cause as its input and a telecommunication system score as its output; and in response to an output score from the trained machine learning algorithm, performing a corrective action for a plurality of network users that are expected to be affected by the most probable cause.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.