Patent · US Active

Multi-factor modelling for natural language processing

US12099816B2 · kind B2 · utility

3Cited by
7References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJan 18, 2022
Grant dateSep 24, 2024
Priority date
Expiry dateJan 22, 2043

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L51/02
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Techniques are disclosed for systems including techniques for multi-factor modelling for training and utilizing chatbot systems for natural language processing. In an embodiment, a method includes receiving a set of utterance data corresponding to a natural language-based query, determining one or more intents for the chatbot corresponds to a possible context for the natural language-based query and associated with a skill for the chatbot, generating one or more intent classification datasets, each intent classification dataset associated with a probability that the natural language query corresponds to an intent of the one or more intents, generating one or more transformed datasets each corresponding to a skill of one or more skills, determining a first skill of the one or more skills based on the one or more transformed datasets and processing, based on the determined first skill, the set of utterance data to resolve the natural language-based query.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.