Selective multi-modal and channel alerting of missed communications
US12107814B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 29, 2022 |
| Grant date | Oct 1, 2024 |
| Priority date | — |
| Expiry date | Aug 29, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/10
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A communications monitoring software identifies first communications between a user and other users. The communications monitoring software associates respective communication scores with the first communications based on respective communication feature scores of identified communications features of the first communications. Second communications associated with the user are identified. The communications monitoring software identifies a subset of the second communications based on respective communication scores of the first communications. The subset of the second communications is presented in a user interface.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.