Automated service ticket generation
US12107894B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 20, 2021 |
| Grant date | Oct 1, 2024 |
| Priority date | — |
| Expiry date | Aug 16, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/5682
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An automated service ticket generation system including an application configured to receive risk data associated with an asset and generate a service ticket based on the risk data. The application may receive risk data including an indication of whether the asset is out of compliance or will soon be out of compliance with a policy and/or regulation. Responsive to receiving the risk data, the application may access a remote computing device to generate the service ticket. The service ticket may include a mitigation task for an asset owner to perform in order to comply with the policy and/or regulation. The application may cause an indication of the service ticket to be presented on a display of a computing device. In some examples, the application may cause an indication of the service ticket to be sent to a computing device associated with the asset.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.