Auto-adjust app operation in response to data entry anomalies
US12113755B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 21, 2023 |
| Grant date | Oct 8, 2024 |
| Priority date | — |
| Expiry date | Nov 21, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/234
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
There is much data that is currently not being captured during user interaction with mobile apps that could provide insight into how to effectively address a user concern. Capturing such data may allow auto-adjustments of operational responses provided by mobile apps in response to detecting anomalous user inputs. Such anomalous user inputs may include keyboard dynamics or mobile device movement that deviate from an average or user specific levels. Such anomalous user inputs may indicate that a user concern is particularly urgent. Auto-adjustments to operation of a mobile app may include initiating targeted chatbot or live chat responses.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.