Automated error triage scoring
US12117892B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 1, 2022 |
| Grant date | Oct 15, 2024 |
| Priority date | — |
| Expiry date | Aug 1, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/0706
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A computing system automatically manages error reports. Each error report specifies an error that occurred within a subsystem of the computing system. A received error report is added into a root cause grouping. Each root cause grouping contains error reports having error types traceable to a same root cause. A deployment time at which the subsystem corresponding to the error report was deployed within the computing system is determined. A severity score for the root cause grouping is generated as a function of the deployment time. The severity score inversely correlates to a time period length between the deployment time and the occurrence time of the error. The root cause grouping is assigned to a ranked error container of a plurality of ranked error containers based on the generated severity score. Each ranked error container contains root cause groupings having severity scores within a specified score range.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.