Systems and methods for automating incident severity classification
US12119982B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 12, 2023 |
| Grant date | Oct 15, 2024 |
| Priority date | — |
| Expiry date | May 12, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/5019
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems, apparatuses, methods, and computer program products are disclosed for automating incident severity classification. An example method includes: receiving a historical incident dataset; receiving a new incident dataset including information regarding a set of new incidents; generating a set of predicted severity classifications for the set of new incidents using a machine learning model, the historical incident dataset, and the new incident dataset; determining that a severity classification mismatch between at least one assigned severity classification and a predicted severity classification of the set of predicted severity classifications exists for the new incident dataset; and in response to determining that the severity classification mismatch exists, prompting further investigation of the severity classification mismatch through outputting an indication of the severity classification mismatch.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.