Patent · US Active

System and method for determining time of delivery of order

US12124987B2 · kind B2 · utility

0Cited by

27References

16Claims

0Family size

Assignee

GRUBHUB HOLDINGS, INC. · US

Inventors

Jonathan Treble · Chicago, US
Lee Baker · Chicago, US
Matthew Maloney · Chicago, US

Key dates

Filing date	Dec 20, 2021
Grant date	Oct 22, 2024
Priority date	—
Expiry date	Jul 23, 2042

Classification

Technology area (CPC G)Physics
CPC primaryG06Q50/12
WIPO fieldIT methods for management
WIPO sectorElectrical engineering

Abstract

A method and system for determining the time of delivery of an order is performed by a service system. The system receives the order from a customer device, and maps the customer telephone number to a routing telephone number. The system then sends the order with the routing telephone number to a provider, such as a restaurant. The provider prepares the order. A deliveryman calls the routing telephone number when he delivers the order to the customer. The system sets the reception time of the call as the time of delivery of the order. The system then forwards the call to the customer.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.