Initiating a business messaging session

US12126589B2 · kind B2 · utility

Assignee

• Apple Inc. · US

Inventors

• Grant Ritchie · Los Gatos, US
• Mithilesh Kumar · San Jose, US
• Austin Marusco · San Francisco, US
• Akshay Bapat · Sunnyvale, US
• John N. Meehan · Campbell, US
• Elmira Petrenco · San Jose, US
• Malay Mallick · San Jose, US
• Sampath Sree Kumar Kolluru · Sunnyvale, US
• Adam R. Podstawczynski · Lody, PL
• Zhaoyuan Ye · San Jose, US
• Jae Woo Chang · San Jose, US
• Marcel van Os · San Francisco, US

Key dates

• Filing date: May 31, 2019
• Grant date: Oct 22, 2024
• Expiry date: May 31, 2039

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04L2101/65
• WIPO field: Digital communication
• WIPO sector: Electrical engineering

Abstract

A device implementing a system for initiating a business messaging session includes at least one processors configured to receive a selection of a telephone number on a device. The at least one processor is further configured to transmit an encoded identifier corresponding to the telephone number to a server. The at least one processor is further configured to determine whether the telephone number is registered for a business messaging system based at least in part on a response received from the server. The at least one processor is further configured to provide a first display element for initiating communication with the telephone number via the business messaging system when the telephone number is registered for the business messaging system, otherwise providing a second display element for initiating communication with the telephone number via a user messaging system.