Automated performance retrieval and automated performance remediation and incident resolution
US12132626B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 28, 2023 |
| Grant date | Oct 29, 2024 |
| Priority date | — |
| Expiry date | Sep 28, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L43/16
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method for automated retrieval of performance data and incident resolution based on an incident report in a telecommunications carrier network comprising a radio access network. The incident report is delayed relative to the retrieved performance data, and the method includes receiving an incident report based on first data associated with a first cell site, where the first data is associated with a first time; querying the first cell site for performance data of the first cell site responsive to the incident report; receiving performance data from the first cell site responsive to the query, where the performance data is associated with a second time that is later than the first time; and implementing a control response at the first cell site responsive to the received performance data, where the control response is to resolve an incident indicated by the incident report.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.