Patent · US Active

Computer messaging analytics systems and methods

US12143527B2 · kind B2 · utility

1Cited by
6References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateFeb 20, 2020
Grant dateNov 12, 2024
Priority date
Expiry dateMar 10, 2040

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06F40/30
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Described herein is a messaging analytics system for automatically capturing, analyzing, and displaying messaging data. The messaging analytics system includes a processor configured to: receive form definitions from an admin computer device; generate a form based on the form definitions; receive messaging data; extract, from the messaging data, the at least one messaging data element specified by the form definitions; store the at least one extracted messaging data element in the form; generate, the at least one type of messaging analytics specified in the form definitions; store the generated at least one type of messaging analytics in the form; generate, based on the at least one messaging data element and the at least one type of messaging analytics, the at least one messaging display specified in the form definitions; store the generated at least one messaging display in the form; and display the form on a user computing device.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.