Search result display device, search result display method, and non-transitory computer readable recording medium
US12147477B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 14, 2019 |
| Grant date | Nov 19, 2024 |
| Priority date | — |
| Expiry date | Aug 14, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/90344
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Disclosed is a search result display device (1) comprising: a regard prediction unit (12) configured to predict, from a dialogue between a customer and a service person, a regard of the customer; a keyword extraction unit (17) configured to extract a keyword from the regard; and a display controller (13) configured to cause a display (14) to display the dialogue and a search result obtained from the database (21) with the keyword as a search query, wherein when a string has been designated by the service person, the display controller (13) causes the display (14) to display a search result obtained from the database (21) using a search query that incorporates the string, until a search result automatic update instruction is given by the service person.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.