Virtual agent system and method for modelling organization processes therefor
US12154055B2 · kind B2 · utility
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Key dates
| Filing date | Aug 9, 2019 |
| Grant date | Nov 26, 2024 |
| Priority date | — |
| Expiry date | Oct 7, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/28
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method, computer program product, and virtual agent system for an organization. The virtual agent system may include one or more processors and one or more memories configured to perform operations. The operations may include loading at least one model related to one or more processes of the organization where the model may be based on the structure information and one or more of procedures and protocols related to the organization. A process request, related to the at least one or more processes of the organization, from a user of the organization, may be received and analyzed.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.