Systems, methods, and apparatuses for improving performance of executing a workflow operation
US12154560B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 25, 2020 |
| Grant date | Nov 26, 2024 |
| Priority date | — |
| Expiry date | Nov 15, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/223
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A voice controlled apparatus for performing a workflow operation is described. The voice controlled apparatus can include a microphone, a speaker, and a processor. In some examples, the voice controlled apparatus can generate, via the speaker, a voice prompt associated with a task of a workflow and identify, via the microphone, a voice response received from a worker. In this regard, the voice prompt and the voice response can be a part of a voice dialogue. Further, the processor of the voice controlled apparatus can identify a performance status associated with the execution of the task, before providing a next voice prompt subsequent to the voice prompt. In this aspect, the performance status can be identified based on analyzing the voice dialogue using a machine learning model. Furthermore, the voice controlled apparatus can generate a message including a suggestion to improve the performance status of the task.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.