Remote assistance method and system, electronic device, and storage medium
US12177289B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 26, 2023 |
| Grant date | Dec 24, 2024 |
| Priority date | — |
| Expiry date | Apr 26, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M1/72469
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A remote assistance method includes: a first device as an assisted device obtains first information and starts a first remote assistance application in the first device, where the first information includes an application identifier of a second application for controlling a second device and an identifier for indicating that the second device supports a remote control; the first device sends a remote assistance request to a third device as an assisting device using the first remote assistance application, where the remote assistance request carries the application identifier; the third device receives the remote assistance request and starts a second remote assistance application, where a control interface of the second application is displayed in the second remote assistance application; and a control instruction is received on the control interface.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.